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Crafting an organizational culture: Herb's hand at Soutwest Airlines
James Campbell Quick in Organizational Dynamics vol. 21 (2) pp. 45-56 (1992)
DOI: 10.1016/0090-2616(92)90063-s (https://doi.org/10.1016/0090-2616%2892%2990063-s)
Organizational Behavior and Human Resource Management - Sociology and Political Science